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Shipping & Returns 

Shipping Policy

Please carefully review our shipping and delivery policy when purchasing our products. This policy will apply to any order you place with us.

In-store pick up is provided for all purchases. Pickups are available at 

One Hour Cleaners

501 Randall Ave,

Cheyenne, Wyoming

Monday through Friday 8 a.m. to 6 p.m.

Saturday 8 a.m. to 1 p.m. 

Holidays excluded. 

An email confirmation will be sent when your item is ready for pickup.

We offer free shipping for orders over $200.

Return & Exchange Policy

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 6 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they are damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order. info@etchitup.com

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